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From dispatch to the service truck.

IT for HVAC/R and mechanical contractors in Winnipeg

Finch Computers has deep roots in the commercial and industrial HVAC and refrigeration sector. We understand dispatch boards, service agreements, emergency calls and technicians who live in their trucks, and we deliver the HVAC IT support Winnipeg and Manitoba contractors need to keep the technology behind them running.

The challenge

What keeps you up

  1. Dispatch cannot go down

    When the system that routes calls fails, technicians sit idle and customers wait.

  2. Technicians work from the field

    Tablets and phones need secure access to work orders, manuals and customer history.

  3. Service data drives revenue

    Service agreements, quotes and customer records must be protected and backed up.

What we provide

Built for HVAC/R.
Covered.

01

Field service software support

Support for the platforms your dispatchers and technicians use every day.

02

Technician device management

Phones, tablets and laptops in the trucks secured, updated and easy to replace.

03

Office and dispatch IT

Reliable computers, phones and networks for the people keeping the schedule moving.

04

Cybersecurity

Protection against ransomware and email fraud that target contractors.

05

Microsoft 365 and cloud

Email, Teams and file sharing that work from the office and the field.

06

Backup and recovery

Customer, equipment and service records protected and recoverable.

Why Finch Computers

Rooted in the trades.

Finch Computers has supported contractors and industrial businesses for decades. We have even built field service software for the trades. We know how your crews, dispatchers and office staff actually work, and we build IT around that reality.

FAQ

IT services for HVAC and mechanical contractors:
common questions

Do you understand how HVAC companies operate?

Yes. Finch Computers has worked with the commercial and industrial HVAC and refrigeration sector for years, from the dispatch office to the service truck.

Can you support our field technicians’ devices?

Yes. We manage and secure phones, tablets and laptops used in the field so they stay updated and can be locked or wiped if lost.

Can you help us choose field service software?

Yes. As part of our IT consulting service we give independent advice on field service platforms and integrations.

Is there a simple cybersecurity guide for HVAC contractors?

The Government of Canada’s Get Cyber Safe guide for small and medium businesses covers the basics every business should have. Our IT services for HVAC and mechanical contractors apply it to dispatch systems, service agreements, technician devices and the payment information your office handles every day.

Can you help connect our office and field systems?

Yes. We help you connect dispatch, accounting and field service software so information moves without retyping, and we secure the phones and tablets your technicians use in the field. Devices are centrally managed, so updates and fixes do not wait for a site visit.

Ready when you are

Zero excuses.
Starting now.

Tell us about your business and your technology headaches. You get straight answers and a clear plan from an established IT company that has been solving these problems since 1998.

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